By Inside Retail Asia
Jollibee Foods Corporation (JFC) has reported a potential unauthorised access to its data, which might affect approximately 11 million customers.
The breach compromised sensitive personal information, including dates of birth and senior citizen identification numbers, according to the company’s report to the Philippines’ National Privacy Commission (NPC).
“Approximately 11 million data subjects are affected, the majority of whom are Jollibee customers,” the NPC said. “Other impacted brands include Mang Inasal, Red Ribbon, Chowking, Greenwich, Burger King, Yoshinoya, and Panda Express.”
The company has requested an additional 20 days to complete its internal investigation.
By law, companies processing personal data must notify the NPC and individual affected subjects within 72 hours of discovering a breach.
JFC said that its e-commerce platforms, including its subsidiaries, were unaffected by the incident and remained operational.
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